AI & Azure Cognitive Services

We bring cloud solutions and ensure that technologies work reliably and efficiently. And now for you too. Our team consists of experienced professionals with many years of experience from international IT companies.

For the second year, we are working with the Azure Open AI service. We can help you understand new possibilities in the field of generative AI models and their application across various domains.

Companies have a lot of unstructured data stored in various online repositories like SharePoint Online, Confluence, etc. Along with various cognitive services, we can augment these sources with additional data, for example from call centers. With the right configuration of hybrid search and adapters for unstructured sources, we can provide you with a new service that opens up new possibilities such as:

  • Accelerating adaptation after a new employee joins
  • Significantly speeding up searches in internal regulations
  • Reading data from structured storage in natural language

Together with our partner organization BornDigital, we also deliver AI-based digital agent solutions for various customers. These include voicebot solutions with integrated functionality of GPT models. We have provided solutions in this area for various domains.

AI based voicebot solution for customer care. Voicebot replaces traditional IVR solution and helps authenticating customers. 

AI based voicebot and chatbot solution for customer care, NPS collection. 

AI based voicebot pilot that replaces human operators when general information is requested by customers.

Integrating digital agents into existing campaign system. Voicebot allows automation of various tasks from customer care, marketing activities, or even collection. 

Voicebot for customer care. Offloads routine customer calls using AI based digital agents.  Ai based analytics helping to improve call center performance. 

Mentioned innovative projects were delivered using cutting edge GPT models, existing NLP models trained for various scenarios. During the last 2 years new GPT functionalities were introduced and successfully deployed at multiple customers. 

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